Skip to content

Account Requests

Account Sponsors

All users accounts require a Primary Investigator (PI) approval for creation.

PIs bear the responsibility for promptly notifying the ReD Team as soon as accounts are no longer needed. This is an important compliance process that must be followed.

! Accounts with no activity for XX days will be disabled automatically as part of our security practices.

How to Request a New Account

To request a new account, submit a written request via ServiceNow by emailing huit_central_gpu@harvard.edu. The following information must be included in the request:

  • First Name
  • Last Name
  • Harvard Email Address
  • Role (e.g. undergraduate, grad student, postdoc, faculty, staff)
  • PI Sponsor
  • Any Active DUA #, IRB #, DAT # from DUA Portal. (if you don't know ask your PI)

Batch Requests

For multiple account requests, include the required information for each individual either in the body of the ServiceNow ticket or as an attachment (e.g., Excel file or CSV).

Account Provisioning Process

  1. Researcher submits ticket
  2. HUIT staff verify account with PI
  3. Account activated and added to pi_lab group
  4. HUIT staff email back to user after account sync is complete

Required Training Courses

The following courses can be found in the Harvard Training Portal

  1. Harvard Research Data Security Training

  2. Principles of Research Data Confidentiality

  3. Information Security and Data Privacy Awareness